Promotion Terms & Conditions

These Terms and Conditions shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Please retain a copy for your information.

Terms and Conditions


PFU (EMEA) LIMITED, a company incorporated in England (registration number 01578652) whose registered office is at Hayes Park Central, Hayes End Road, Hayes, Middlesex UB4 8FE United Kingdom.


Any Person who has purchased a new Qualifying Product for their own personal or business use who is not employed or engaged by or otherwise connected to PFU, its Distribution or Reseller Channel, Fujitsu, or any individual professionally connected to the promotion.
A Customer who participates in this promotion by submitting a Claim using the Claim Form.
A claim for a Reward made by means of a Claim Form completed and submitted by a Customer.
Claim Form:
the online claim form relating to this Offer on the claims website (Live from 5th February 2020):
PFU (EMEA) LIMITED, a company incorporated in England (registration number 01578652) whose registered office is at Hayes Park Central, Hayes End Road, Hayes, Middlesex UB4 8FE
Qualifying Country:
A country listed in Section 2 below.
Qualifying Product:
As defined in Section 3 below.
Means an individual aged 18 years or over, a firm, a company or any other body of persons whether corporate or incorporate.
Promotion Period:
As defined in Section 4 below.
Privacy Policy:
PFU’s current Privacy Policy, a copy of which is available at:
or (from 5th February 2020)
a FREE ScanSnap iX100.

Promotion Offer

1. This offer (the “Offer”) entitles customers who have purchased a Qualifying Product during the Promotion Period, to submit a Claim to receive a Reward subject to these Terms & Conditions.

Qualification Criteria

2. This Offer is available to Customers who are located in one of the Qualifying Countries listed below, who have purchased a Qualifying Product during the Promotion Period, from a reseller or retailer located in a Qualifying Country listed below:


  • Austria
  • Belgium
  • Czech Republic
  • France
  • Germany
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Poland
  • Spain
  • Switzerland
  • United Kingdom

Qualifying Products

3. This Offer is applicable to purchases of new Qualifying Products during the Promotion Period. It is limited to these Qualifying Products, identified by their Part Numbers:


  1. ScanSnap iX1500 - White model (Part Number: PA03770-B001)
  2. ScanSnap iX1500 – Black Limited Edition model (Part Number: PA03770-B101)

Promotion Period

4. This Offer is valid only for Qualifying Products purchased on or between these dates:


  1. Start date: 6th January 2020
  2. End date: 30th April 2020

Window for Submitting a Claim

5. The Customer must wait 30 days from the date on which a Qualifying Product is purchased before submitting a Claim (counting 30 calendar days from the date shown on the invoice). This 30 day window is used to collect sales information to validate Claims and ensure this Offer is not misused by Customers returning a Qualifying Product after submitting a Claim.

6. The Customer must submit their Claim no later than 60 days from the purchase date of the Qualifying Product (counting 60 calendar days from the date shown on the invoice).

Example 1: Qualifying Product purchased 6th January 2020:


  • Earliest date to submit Claim: 5th February 2020 (counting 30 calendar days from the purchase date)
  • Last date to submit Claim: 6th March 2020 (counting 60 calendar days from the purchase date)

Example 2: Qualifying Product purchased 30th April 2020:


  • Earliest date to submit Claim: 30th May 2020 (counting 30 calendar days from the purchase date)
  • Last date to submit Claim: 29th June 2020 (counting 60 calendar days from the purchase date)

Submitting a Claim

7. Claims must be submitted by a Customer who has purchased a Qualifying Product. PFU Partners, retailers, resellers, distributors or participating stockists may not submit Claims on behalf of their customers. The Offer is not transferrable to another person.

8. Proof of purchase in the form of an invoice showing the purchase date of the Qualifying Product, the Serial Number and Part Number, must be submitted with the Claim using the upload function on the online Claim Form or we will be unable to validate the Claim. If the proof of purchase is more than 1 page, please ensure all pages of the document are scanned and uploaded.

9. A maximum of one Claim may be submitted per Customer during the Promotion Period, irrespective of the number of Qualifying Products purchased.

10. Any Claims submitted with missing, incorrect, invalid or false information will be declined and any duplicate Claims will be rejected.

11. All documentation submitted in connection with this Offer becomes the property of PFU and will not be returned. Submission of false, incorrect, misleading or fraudulent, Claims or documentation may result in disqualification from this Offer and future PFU promotions and may result in the Claimant being subject to prosecution or claims brought by PFU.

Claim Process

12. To successfully claim a Reward, the Claimant must:


  1. Meet the qualification criteria set out in these Terms and Conditions
  2. Purchase a Qualifying Product from a reseller or retailer in a Qualifying Country
  3. Submit their Claim at the correct time, in accordance with Section 6 above.
  4. Go to the Promotion Landing Page online and enter the requested details on the Claim Form
  5. Upload a copy of the invoice for the purchase of the Qualifying Product
  6. Read and agree to these Terms & Conditions and the Privacy Policy
  7. Consent to PFU collecting, storing and processing the data submitted with the Claim
  8. Meet all the criteria detailed in these Terms & Conditions

Note: We recommend you check to ensure our emails are not blocked by email spam filters.

Claim Validation & Shipping

13. Shortly after a claim is submitted, an email will be sent to the email address that was specified on the claim form when it was submitted. This first email is confirmatory to notify the claimant that their claim submission has been received. Please ensure you check your spam folder to ensure you are not missing our email updates.

14. Claims will normally be processed within 7 days of submission. Once a claim is processed, an email will be sent to the claimant notifying them that their claim has been Approved or Rejected based on the claim meeting the criteria detailed in these Terms & Conditions.

15. When a claim is Approved, the claimant will receive emails including a Shipment Summary and finally a Shipment Notification with tracking information. Shipments will be made to the address the claimant specified on the Claim form. Please allow up to 21 days from Approval of your claim to the delivery of your FREE ScanSnap iX100.

Exclusions & Invalid Claims

16. This offer is not available or applicable to:


  1. Customers located in countries other than Qualifying Countries.
  2. Products purchased from resellers or retailers located in countries other than QualifyingCountries.
  3. Employees of PFU, Fujitsu or their immediate family members, PFU Partners, their respective agents, distribution partners, resellers, retailers, participating stockists or anyone professionally connected with the Offer (or members of their family or household).
  4. If the Qualifying Product on which the Claim is based was purchased for resale, or is resold, by the Claimant.

17. Return of the Qualifying Product in respect of which a Claim is made to the reseller, retailer or other person from which it was purchased, for whatever reason, following submission of a Claim will invalidate such Claim and entitle PFU to stop or cancel any shipment of a Reward and disqualify the Customer from making further Claims. Your statutory rights are not affected.

18. This Offer cannot be used in conjunction with any other PFU offer, discount or promotion, where pricing other than standard channel pricing has been offered to the Customer by PFU or via its resellers, retailers or other distributors.

19. PFU retains the right to invalidate any Claim, if after investigation, there is found to be fraudulent activities or other abnormalities in the supply chain from distributor to reseller to end user or on any other matter deemed not to be in the spirit of the Offer.

Limitation of Liability

20. PFU is not responsible or liable for any technical, hardware, software, server, website, or internet service failures or damage of any kind that either prevents or otherwise obstructs the Customer from making a Claim or otherwise participating in this Offer.

21. Any tax liability arising from this Offer will be the responsibility of the Claimant.

22. PFU may declare this Offer void where it is taxed, regulated, prohibited or restricted by applicable law. The decisions of PFU in respect of any and all aspects of this Offer will be final and binding.

23. PFU shall not be liable for any failure of any third party to fulfil its contractual obligations.

24. PFU reserves the right to cancel or amend this Offer or these Terms and Conditions, at any stage.

Other Legal

25. A Claim will only be approved and a Reward despatched to the Customer upon satisfaction by the Customer of all the criteria and the Customer’s obligations set out in these Terms and Conditions. By submitting a Claim, the Customer confirms their acceptance of these Terms and Conditions and the Privacy Policy.

26. PFU reserves the right to closely monitor usage of the promotional website including users IP addresses, so that it may identify misuse and invalidate Claims if it has reason to believe that such Claims do not satisfy the qualifying criteria referred to in these Terms and Conditions or they have otherwise been breached.

27. This Offer and these Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales and each party irrevocably agrees to submit to the exclusive jurisdiction of the English and Welsh courts in relation to all disputes arising out of or in connection with this Offer and these Terms and Conditions.

28. These Terms and Conditions are drafted in English and have been translated into other languages. The English language version of these Terms and Conditions (and any notice or other document relating to these Terms and Conditions shall prevail where there is any conflict or inconsistency).

Customer Support

If you need help or have questions regarding this Offer or the status of a Claim, you can contact us via LiveChat

Opening times are Monday – Friday, 09.00 – 17.00 local time and when the LiveChat widget is displayed on the website.

Privacy Statement

PFU (EMEA) LIMITED “The Data Controller” takes the protection of your privacy very seriously. We will only use your personal Information for the explicit specific purpose for which it was given and not share it with anyone else who is not acting on behalf of us without your permission. Your personal information may be shared with our partners and agents “The Data Processors” for customer administration, sales, marketing and research for products and services provided by PFU (EMEA) LIMITED. Your data will be protected both physically and electronically in accordance with The General Data Protection Regulation and only retained for as long as necessary.

For more details on how we process your personal information please view our Privacy Policy.

Data Controller

Hayes Park Central
Hayes End Road
United Kingdom

Data Processor

Sykes Global Services Limited
Calder House
599 Calder Road
EH11 4GA
United Kingdom

About PFU

ScanSnap document scanners are designed and manufactured by PFU LIMITED, a Fujitsu group company. They are marketed and supported in Europe, Middle East and Africa by PFU (EMEA) LIMITED, a subsidiary of PFU LIMITED.



Operations at our fulfilment centre are currently suspended due to enforced government restrictions.

We are continuing to process claims for Free ScanSnap iX100 as normal, but shipments for approved claims have been suspended until restrictions are lifted.

We apologise for any disappointment or inconvenience this may cause and would like to thank you for your patience and understanding.